After growing up in Iowa and receiving a business degree from the University of Iowa, Heather headed to the East Coast. Working in the fashion industry honed her savvy and resourcefulness — qualities that she brought to Insider soon after its launch. She has a passion for world travel, but also counts herself lucky to come home to the food mecca that is NYC.

Heather’s favorite parts of the day: her morning walk to work (coffee in hand) and dinner with her husband (dirty martini in hand). Her favorite Insider task: planning travel and food itineraries for clients. In addition to her appetite for learning, Heather’s organizational skills and Midwestern values help her thrive under pressure while building and managing Insider’s extraordinary concierge team with grace.